The Social Customer: How Brands Can Use Social CRM to Acquire, Monetize, and Retain Fans, Friends, and Followers

The Social Customer: How Brands Can Use Social CRM to Acquire, Monetize, and Retain Fans, Friends, and Followers

por 17,34 $

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"The social customer is your NEW customer. And if you don’t recognize it, they will be someone else’s new customer. Adam Metz presents a clear, concise game plan for attracting them, connecting with them, and keeping them. Don’t just buy this book: invest in the content. Actually, invest time to implement the content."

—JEFFREY GITOMER, author of The Little Red Book of Selling and Social BOOM!

"This book connects two key dots in the customer equation: knowing… (más)

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Detalles del Libro  


Editor: McGraw-Hill (16 de agosto de 2011)

Format: EPUB

Número de páginas: 304 páginas

Tamaño del archivo: 2,9 MB

Protección: DRM

Idioma: Inglés


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